Warranty and Return Policy

At Mekanmotor.com, your satisfaction is our priority. Below you’ll find detailed information about our warranty coverage and return procedures. Please read carefully to understand your rights and obligations when making a purchase from our store.


Warranty Policy

  • All products sold on Mekanmotor.com are covered by the manufacturer’s warranty unless stated otherwise.

  • Warranty periods and conditions may vary depending on the product and brand. You can find specific warranty details on the product page or by contacting our customer service team.

  • The warranty covers manufacturing defects and product malfunctions under normal usage.

  • The warranty does not cover:

    • Damage caused by misuse, unauthorized repairs, or modifications

    • Normal wear and tear

    • Accidental damage or neglect

To request a warranty service, please contact us at info@mekanmotor.com with your order number, product details, and a description of the issue.


Return Policy

We want you to be fully satisfied with your purchase. If you're not, we’re here to help.

Return Conditions:

  • Returns are accepted within 14 days of delivery.

  • The product must be:

    • Unused and in its original condition

    • Returned in the original packaging with all accessories, manuals, and documents

  • Items that are damaged, used, or missing parts not due to our error may be subject to partial refunds or rejection.

Non-Returnable Items:

  • Customized or made-to-order products

  • Perishable goods or items marked as "Final Sale"

Return Process:

  1. Email info@mekanmotor.com with your order number and reason for return.

  2. Our team will provide return authorization and shipping instructions.

  3. Once the item is received and inspected, your refund will be processed within 7 business days.

Refunds:

  • Refunds will be issued to the original payment method.

  • Shipping fees are non-refundable unless the return is due to our error.

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